Usually we ship our parcels by DPD, UPS or DHL. The shipping costs are automatically calculated and displayed at the end of the order process.
DHL or DPD - free shipping (only knives)
DHL - 7.00.- Euro postage fee (for products up to 120cm in length)
DPD - 6,50. - Euro postage fee (for products up to 130cm length)
DPD Plus - 10,90. - Euro postage fee (for products up to 175cm length)
UPS - 8,50. - Euro postage fee (for products up to a length of 100cm!)
DHL or UPS - 28,90. - Euro postage fee (For products up to a length of 200cm!)
DPD - 18,00. - Euro postage fee (for products up to 120cm length)
DHL - 18,00. - Euro postage fee (for products up to 120cm length)
DHL or UPS - 52,00. - Euro postage fee (for products up to 200cm length)
Switzerland or Great Britain
DHL - 35,00. - Euro postage fee (You pay the net price 28.35 euros)-(for products up to 120cm length)
DHL - 83,30. - Euro postage fee (You pay the net price 70.00 euros)-(for products up to 200cm length)
For customers in Switzerland, meininkauf.ch offers an interesting alternative for shipping, which enables convenient and customs-compliant delivery directly to you in Switzerland. Further information can be found at meininkauf.ch.
EU European Union
DHL - 20,00. - Euro postage fee (for products up to 120cm length)
UPS or DHL - 60,00. - Euro postage fee (for products up to 200cm length)
Rest of the world
DHL - 89,00. - Euro postage fee (for products up to 120cm length)
DHL or UPS - 190,00. - Euro postage fee (for products up to 200cm length)
When does the order arrive?
After we have sent the package, you will receive an e-mail confirmation directly from the shipping service provider. It also includes the tracking number and a tracking link that allows you to track the status of your shipment at any time.As a rule, deliveries within Germany will take two to four days from the date of dispatch confirmation. In rare cases, however, delays can occur in the shipping service provider. Please contact us if the delivery is delayed.Regular shipping timesGermany: 2-4 daysWithin the EU: 5-14 daysWorldwide: 5-30 daysShipping over customs bordersWhen shipping items within the European Union, there are generally no customs duties. As a rule, no registration at customs is required. The package is simply delivered by the shipping service provider.If we ship goods outside the European Union, we will attach a customs declaration and an invoice to the package. The customs authority of the recipient country checks the consignment and the documents at import. The consignee is responsible for the customs declaration and compliance with the import regulations. There may be charges or taxes under the customs procedure. Please note: These fees must be paid by the recipient. Before ordering, check the import regulations in your country. The relevant information can usually be found on the website of the customs authority.
We offer different payment methods - all are free of charge. At the end of the order process, you will be asked to choose one of the procedures. Please note that not all payment methods are available in each country.
Advance payment transfer
Simply transfer the invoice amount from your SEPA-enabled checking account. If you choose to pay in advance, the ordered items will be shipped after the payment has arrived on our account or when the goods have been completed. The ordered items remain reserved for you until payment (maximum 7 days).When making the transfer, please make sure that the order number and your customer number are used as the intended purpose. If you pay several orders at the same time, then please transfer the individual amounts separately.After you have completed your order, you will be notified of our bank details. Within Germany and most European countries, only the input of the IBAN is required. For transfers from some countries (such as Switzerland), however, the BIC is also required.
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